Summary: Taskcash is committed to protecting your privacy. We only collect data that is necessary to run the app, pay you your earnings, and prevent fraud. We do not sell your personal information to third parties.
1 Who We Are
Taskcash (“we”, “our”, or “us”) is a mobile earning platform operated from South Africa and accessible across Africa. Our platform allows users to earn points by completing tasks, watching advertisements, and referring friends, which can be redeemed for real money via local payment methods.
For any privacy-related enquiries, contact us at: support@taskcash.co.za
2 Information We Collect
We collect the following types of information when you use the Taskcash app or website:
- Account Information: Your name, email address, and password when you register.
- Profile Data: Your country, preferred language, and referral code.
- Payment Information: Your mobile money number, eWallet details, or bank account number — only collected when you request a withdrawal.
- Device Information: Device ID, operating system version, and app version — used for fraud prevention.
- Location Data: Your approximate country, detected via IP address — used to show relevant offers, local currency and payment methods. We do not collect GPS coordinates without your explicit permission.
- Usage Data: Ads watched, tasks completed, points earned, and withdrawal history — used to calculate and process your earnings.
3 How We Use Your Information
We use your information to:
- Create and manage your account
- Calculate and process your earnings and withdrawals
- Show you relevant, geo-targeted offers and advertisements
- Detect and prevent fraud, multiple accounts, and VPN abuse
- Communicate important updates about your account or the platform
- Comply with legal and regulatory obligations
4 Third-Party Services
We work with trusted third-party partners to operate the platform. These include:
- Google Firebase: Authentication, database storage, and cloud functions (Google LLC, USA) — Privacy Policy
- Google AdMob: Rewarded video advertisements — Privacy Policy
- Monlix / Offerwall Providers: Survey and task offer providers — governed by their own privacy policies
- ipapi.co: IP-based country detection for localisation — Privacy Policy
We do not sell your personal information to any of these or other third parties.
5 Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or fraud-prevention purposes.
6 Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your account and data
- Withdraw consent to data processing at any time
- Lodge a complaint with the relevant data protection authority in your country
To exercise any of these rights, email us at support@taskcash.co.za.
7 Security
We use industry-standard security measures including encrypted data storage (Firebase), device fingerprinting, and fraud detection systems to protect your account and earnings. However, no system is completely secure and we cannot guarantee absolute security.
8 Children’s Privacy
Taskcash is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has registered, we will immediately delete their account and data.
9 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Your continued use of Taskcash after changes are made constitutes acceptance of the updated policy.
10 Contact Us
If you have any questions about this Privacy Policy, please contact us:
